Cobblers Hall SurgeryCarer's WayNewton AycliffeCo Durham, DL5 4SETel: 01325 311300
If you have regular monthly prescriptions it may be suitable for you to receive a 6 monthly batch of prescriptions that can be handled directly by the pharmacist. In time it will be possible for these to be transferred electronically to the pharmacy.
Your repeat medication needs to be reviewed from time to time by a Doctor or Nurse. Tell us if you think you are having problems or side effects. Your Pharmacist can also help you understand your medications better.
Prescription requests can now be done online along with the ability to book and cancel appointments You will need to visit the surgery to obtain a username and password to use this service. Ask at reception for details.
For those who have obtained a username and password please follow this link: SystmOnline and log in to order your repeat medication.
Once logged in to SystmOnline you will view a list of medication you have been prescribed. Select the prescription you need and click the “Request Medication” button.
The prescription will be ready for collection as normal
Sometimes when you request a medication. The doctor my recommend you have a review of your medication to ensure that you are still on the correct medication and that the condition you are being treated for is properly controlled. This may involve having blood or other tests arranged.
Pharmacists and nurses all take part in monitoring and reviewing medication. We also have reminders on your record to flag up if you are due any kind of check up, especially if you have a long term illness or condition. Any member of the team may be involved in contacting you by letter or phone to alert you of a review being overdue.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
From 1 April 2019, the charges are:
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
Telephone advice and order line 0845 850 0030
There is further information about prescription exemptions and fees on the NHS website
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